Refund Policy
Understanding our refund and cancellation policies.
1. Refund Eligibility
Refunds are available under specific circumstances. Please review our policy carefully to understand when you may be eligible for a refund.
2. When Refunds Are Available
- Service not initiated within 24 hours of payment
- Technical errors on our platform preventing service delivery
- Duplicate payments made in error
- Service cancellation before processing begins
3. When Refunds Are Not Available
- Service processing has already begun
- Government fees have been paid to authorities
- Documents have been submitted to government offices
- User-provided incorrect information
- User registration payments are non-refundable under any circumstances
4. Refund Process
To request a refund, please contact our support team with your order details. Refunds are processed within 5-7 business days and will be credited to your original payment method.
5. Contact Information
For refund requests or questions about our policy, please contact us at:
Email: support@docsai.in
Phone: +917311126245
Address: 749,2"d Floor, 14th Main road, BTM Layout, 2nd Stage, Bangalore-560076
Need Help with a Refund?
Our support team is here to help you with any refund-related questions.